Last Updated: October 2026
Teaching Autism respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains how Teaching Autism (“Teaching Autism”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit teachingautism.co.uk, purchase our products or services, join a membership, participate in training, subscribe to our emails, contact us, or otherwise interact with Teaching Autism.
We process personal information in accordance with applicable data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:
1. WHO WE ARE
Teaching Autism operates teachingautism.co.uk and provides educational resources, digital products, memberships, training, courses and related content and services.
For the purposes of applicable data protection law, Teaching Autism is the data controller for personal information where we determine how and why that information is processed.
You can contact us at:
2. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with Teaching Autism, we may collect and process the following information.
Identity and Contact Information
This may include:
- Your name
- Email address
- Billing address
- Delivery address
- Telephone number where provided
- Account or membership details
Purchase and Transaction Information
This may include:
- Products or services purchased
- Order numbers
- Purchase dates
- Transaction amounts
- Membership or subscription information
- Payment status
- Refund or cancellation information
We do not normally receive or store complete payment card details ourselves where payments are processed securely by third-party payment providers.
Account and Membership Information
If you create an account, join a membership, or enroll in training, we may process information relating to:
- Your account
- Membership status
- Subscription
- Products or resources you can access
- Course or training participation
- Login or account activity where provided by the relevant platform
Communications
When you contact us, we may collect information contained within:
- Emails
- Contact forms
- Customer support inquiries
- Feedback
- Reviews
- Refund or cancellation requests
- Other communications with Teaching Autism
Marketing Information
Where applicable, we may collect:
- Your email address
- Your marketing preferences
- Records of consent
- Information about your interactions with our marketing emails where our email provider makes this information available
Technical and Usage Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Website interactions
- Cookie and similar technology information
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
- Directly from you when you purchase a product or service
- When you create an account
- When you join a membership or subscription
- When you register for training or a course
- When you subscribe to our email list
- When you complete a form
- When you contact us
- When you enter a promotion, giveaway, or similar activity
- Automatically when you visit or interact with our website
- Through service providers and platforms used to deliver our products and services
- Through payment processors in connection with purchases
- From third-party marketplaces where necessary to fulfill or support a purchase
Where we obtain personal information from another source, we process it in accordance with applicable data protection requirements.
4. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Deliver digital products
- Provide membership or subscription access
- Provide courses and training
- Manage customer accounts
- Process payments and refunds
- Provide customer service
- Respond to inquiries
- Resolve technical problems
- Manage subscriptions and cancellations
- Send transactional emails
- Send marketing communications where permitted
- Maintain and improve our website
- Understand how visitors use our website
- Prevent fraud, abuse, or unauthorized access
- Protect our intellectual property and enforce our Terms of Use
- Maintain business and financial records
- Meet our legal, tax, accounting and regulatory obligations
- Establish, exercise or defend legal claims
We will not use your personal information for purposes that are incompatible with the purposes for which we collected it unless permitted or required by law.
5. OUR LAWFUL BASES FOR PROCESSING
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Contract
We may process your information where necessary to perform a contract with you or take steps at your request before entering into a contract.
This may include:
- Processing your order
- Delivering your purchase
- Providing membership access
- Providing training or courses
- Managing your account
- Providing customer support relating to your purchase
Consent
We may rely on your consent where you have actively agreed to particular processing.
This may include certain marketing communications or non-essential cookies.
Where we rely on consent, you can withdraw your consent at any time.
Legitimate Interests
We may process personal information where this is necessary for our legitimate business interests and those interests do not override your rights and freedoms.
Our legitimate interests may include:
- Operating and improving Teaching Autism
- Providing customer service
- Protecting our website and business
- Preventing fraud or misuse
- Protecting our intellectual property
- Understanding how customers use our services
- Establishing, exercising or defending legal claims
Legal Obligation
We may process personal information where necessary to comply with legal obligations, including tax, accounting, regulatory or other legal requirements.
6. EMAIL MARKETING
If you subscribe to receive Teaching Autism emails, we may use your information to send you:
- Educational content
- Teaching Autism news and updates
- New resource information
- Membership information
- Promotions and special offers
- Other relevant Teaching Autism marketing
Where required, we will obtain your consent before sending electronic marketing.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails or by contacting:
Unsubscribing from marketing does not prevent us from sending necessary transactional or service communications relating to purchases, accounts, memberships or services you have requested.
7. COOKIES & SIMILAR TECHNOLOGIES
Teaching Autism uses cookies and similar technologies.
Cookies are small files stored on your device that can help websites function, remember preferences, understand website usage and provide advertising.
We may use cookies for purposes including:
- Essential website functionality
- Security
- Remembering preferences
- Website analytics
- Understanding website performance
- Advertising
- Measuring advertising effectiveness
Where required by applicable law, we will obtain consent before placing non-essential cookies on your device.
You can manage available cookie choices through our cookie consent tools and, where applicable, your browser settings.
Disabling certain cookies may affect how parts of the website function.
8. ADVERTISING
CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes.
To learn more about Raptive’s data usage, please visit:
https://raptive.com/creator-advertising-privacy-statement
Raptive and its advertising partners may use cookies, pixels and similar technologies to provide, personalize, measure and improve advertising.
Where required by applicable law, advertising cookies and similar non-essential technologies will only be used after the appropriate consent has been obtained.
9. ANALYTICS
We may use analytics and similar technologies to understand how visitors use Teaching Autism.
Analytics information may include:
- Pages visited
- Time spent on the website
- Approximate location derived from technical information
- Device and browser information
- Referring websites
- Website interactions
We use this information to understand website performance, identify problems and improve our content, products and services.
Where analytics technologies require consent under applicable law, we will seek consent before using them.
10. PAYMENT PROCESSING
Payments may be processed by third-party payment providers.
These providers may collect information necessary to process your transaction, such as payment details, billing information, transaction information and fraud-prevention information.
Teaching Autism does not normally receive or store your complete debit or credit card details where a payment provider processes these directly.
Payment providers process information in accordance with their own privacy policies and applicable data protection obligations.
11. SERVICE PROVIDERS & THIRD PARTIES
We use third-party companies and platforms to help operate Teaching Autism and provide our products and services.
Depending on the services you use, these may include providers involved in:
- Website hosting
- Ecommerce
- Payment processing
- Email marketing
- Membership hosting
- Course and training delivery
- Website analytics
- Advertising
- Cloud storage
- Customer support
- Accounting and bookkeeping
- Security and fraud prevention
We only disclose personal information where reasonably necessary for the relevant purpose or where otherwise permitted or required by law.
Third-party providers may process information on our behalf or, in some circumstances, act as independent data controllers.
12. INTERNATIONAL DATA TRANSFERS
Some service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps where required to ensure that the transfer complies with applicable data protection law.
Depending on the destination and provider, this may involve an applicable adequacy regulation or appropriate safeguards such as contractual protections.
You may contact us if you would like further information about safeguards relating to international transfers of your personal information.
13. HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as reasonably necessary for the purposes for which we collected it, including satisfying legal, accounting, tax, contractual and reporting requirements.
Different categories of information may have different retention periods.
When deciding how long to retain information, we consider:
- Why we collected it
- Whether we still need it
- Legal and regulatory requirements
- Tax and accounting obligations
- Contractual requirements
- Potential disputes or legal claims
- Security and fraud-prevention requirements
When we no longer require personal information, we will delete, anonymize or otherwise securely dispose of it where appropriate.
14. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.
However, no method of internet transmission or electronic storage can guarantee absolute security.
If you believe your personal information or Teaching Autism account may have been compromised, please contact us promptly at:
15. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request data portability where applicable
- Withdraw consent at any time where we rely on consent
- Complain about how we process your information
These rights are not absolute and may depend on the circumstances and the lawful basis we rely on.
To exercise a data protection right, contact:
We may need to request information to confirm your identity before fulfilling certain requests.
16. YOUR RIGHT TO OBJECT
You have the right to object to certain processing of your personal information where we rely on legitimate interests.
You also have the right to object to the use of your personal information for direct marketing.
If you object to direct marketing, we will stop using your personal information for that purpose.
You can contact us at contact@teachingautism.co.uk or use the unsubscribe option included in our marketing emails.
17. CHILDREN’S PRIVACY
Teaching Autism creates educational content that may be used with children, but our website, store, memberships and purchasing services are intended for adults, including educators, professionals, parents and caregivers.
We do not knowingly collect personal information directly from children where parental consent or another lawful basis would be required.
Please do not submit identifiable personal information about a child to Teaching Autism unless it is necessary and you have an appropriate lawful basis or authority to do so.
If you believe a child has provided personal information to Teaching Autism inappropriately, please contact:
We will investigate and take appropriate action.
18. THIRD-PARTY WEBSITES
Teaching Autism may contain links to third-party websites, marketplaces, services or platforms.
We do not control those third parties or their privacy practices.
When you leave Teaching Autism or use a third-party service, that organization’s own privacy policy may apply.
We encourage you to review the privacy information provided by third parties before providing personal information to them.
19. SALE OR REORGANIZATION OF THE BUSINESS
If Teaching Autism is involved in a sale, merger, acquisition, restructuring or transfer of all or part of the business or its assets, personal information may form part of that transaction where permitted by law.
Where required, we will take appropriate steps to protect personal information and inform affected individuals.
20. LEGAL REQUIREMENTS & PROTECTING OUR RIGHTS
We may disclose or process personal information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests from authorities
- Enforce our contracts and policies
- Investigate fraud or misuse
- Protect Teaching Autism’s intellectual property
- Establish, exercise or defend legal claims
- Protect the rights, property or safety of Teaching Autism, our customers or others
We will only do so where we have an appropriate lawful basis.
21. AUTOMATED DECISION-MAKING
Teaching Autism does not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
If this changes, we will update this Privacy Policy and provide the information required by applicable data protection law.
22. COMPLAINTS
If you have concerns about how Teaching Autism handles your personal information, please contact us first so that we can investigate:
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information Commissioner’s Office:
https://ico.org.uk/
23. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to:
- Our business
- Our website
- Our products and services
- The third-party services we use
- Technology
- Our data-processing activities
- Applicable laws or regulatory guidance
When we update this policy, we will change the “Last Updated” date at the top of this page.
Where appropriate or required, we may also notify affected individuals of material changes.
24. CONTACT US
If you have questions about this Privacy Policy, want to exercise a data protection right, or have concerns about how we process your information, please contact:
Teaching Autism
Email: contact@teachingautism.co.uk
Website: teachingautism.co.uk
Last Updated: October 2026